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Truly Enlightening/Timely
Toni, UT - December 29, 2010
What a relief that someone has broken down the walls of communication! I love this book! this book will show you how to be more effective and influential. So often, I didn't (or wouldn't) see my contribution to conflict with my family and friends. This book has let me follow the easy-to-understand steps in story form. I understand now how, even though I don't say negative things, the idea of it still shows and the people listening can still see that I am negative. Even if I am trying to "help" them. It's obvious that this book has the potential to help many people. I have been, as most people have, the recipient of many a well-meaning comment by someone wanting to change me or "make" me improve or change. It doesn't work and this book shows why in an inviting way. Now, much healthier, I can concentrate on the matters that need attention more and am learning to communicate better! What a wonderful book! with all the temptation to be critical of others, this book is an extremely…

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