Shipping Options

Deseretbook.com offers several domestic and international shipping options for your convenience.

United States

Shipping
Method
Carrier Shipping
Time
Shipping
Rate
Standard U.S. Postal Service/FEDEX 7-10 Business Days

AK, HI & Territories: 14-21 Business Days
U.S. $1.49 per order plus U.S. $1.50 per item
Priority U.S. Postal Service/FEDEX 2-3 Business Days

AK & HI: 3-4 Business Days
Territories: 5-7 Business Days
U.S. $7.95 per order plus U.S. $1.95 per item
Express U.S. Postal Service/FEDEX 1-2 Business Days

AK, HI, & Territories 2-3 Business Days
U.S. $18.95 per order plus U.S. $2.95 per item

Media Mail is a less expensive option, but only bound bookds, CD, and DVDs are eligible to ship this method.  This method often has a longer delivery time.  Priority, and Express orders received before 10:00 a.m. (U.S. Mountain Time) Monday through Friday will be shipped the same day. Priority Orders received after 10:00 a.m. (U.S. Mountain Time), or on Saturday or Sunday, will be shipped the following business day. (This applies to orders that have in stock merchandise and does not contain any special requests or instructions.) If you have questions about a shipment please call 1-888-846-7302 or email dbdirect@deseretbook.com.

Delivery times of APO/FPO orders denote the time the order will arrive at the U.S. entry point into the military postal system, and not the final delivery to the addressee.  According to the USPS, Priority mail will take approximately 10 to 15 days and regular mail approximately 24 or more days.

Shipping Options for Canada

Shipping
Method
Carrier Shipping
Time
Shipping
Rate
Standard U.S. Postal Service 7-21 Business Days U.S. $5.75 per order plus U.S. $2.00 per item
Priority
(No PO Boxes)
Courier Service 3-4 Business Days U.S. $6.95 per order plus U.S. $3.95 per item *

*Canadian shipments may be subject to goods and services tax, provincial sales tax, duties, or handling fees based on the product, amount of purchase, and the province. On Priority shipping a delivery and processing fee is charged at the door.  This is separate from shipping and handling assessed and collected by Deseret Book.

All Canadian orders orders over $100.00 should select Priority Shipping so that it is trackable and insured.  If Standard is selected on an order of this size, the customer assumes liability for the package and is not eligible for a refund should package be lost or damaged in transit. 

All pricing and invoicing is in U.S. dollars and must be paid for in in U.S. Funds. For current exchange rates visit: Yahoo Finance.

If the package is being delivered to a Post Office Box in Canada it will be delivered by Canada Post.  An additional handling fee of CN $5.00 and GST on non-prescribed goods may be charged by the local post office.

Priority orders received before 10:00 a.m. (U.S. Mountain Time) Monday through Friday will be shipped the same day. Priority Orders received after 10:00 a.m. (U.S. Mountain Time), or on Saturday or Sunday, will be shipped the following business day. (This applies to orders that have in stock merchandise and does not contain any special requests or instructions.) If you have questions about a shipment please call 1-888-846-7302 or email dbdirect@deseretbook.com.

Shipping Options for International

Shipping
Method
Carrier Shipping
Time
Shipping
Price
Standard—Books, CDs, Cassettes, & Videos Only
(Surface)
U.S. Postal Service

Not available to some countries — see below
6-16 Weeks U.S. $6.75 per order plus U.S. $2 per item
Standard
(Air)
DHL/Local Post 7-14 Business Days U.S. $18.95 per order plus U.S. $2.95 per item
Priority
(No PO Boxes)
DHL 3-4 Business Days U.S. $30.95 per order plus U.S. $6.95 per item

All international orders over $100.00 should select Priority Shipping so that it is trackable and insured.  If Surface or Standard Air is selected on an order of this size, the customer assumes liability for the package and is not eligible for a refund should package be lost or damaged in transit.

Delivery Times
The shipping times for Standard Mail refer to the amount of time it takes for the package to be delivered to the destination country. Once the local postal system of the destination country receives the package they will make the delivery arrangements. Deseret Book and the U.S. Postal Service have no control over the package once it is in the hands of the local post office. Actual delivery times may vary from country to country. Most delays in international deliveries are due to customs, import duties, or local postal guidelines.

Exchange Rates
For current exchange rates visit: Yahoo Finance.

Customs/Taxes/Fees
Customs and import fees are the responsibility of the customer/recipient. These charges will vary from country to country and change from time to time. (Brazil and Peru, in particular, are reportedly taxing imports at rates as high as 100% of the declared value.) Unfortunately we are unable to determine what these fees will be, nor will we be responsible for them. We recommend international customers contact their local customs office for details on how these charges are assessed and collected.  Any package refused by the recipient for non-payment  of customs, dutie, or taxes will be abandoned in the destination country by the courier and are not eligible for refunds.

Mexico, South Africa, Central and South America
Due to past problems with postal theft, customers shipping to Mexico, South Africa, Central and South America may not choose the Standard (Surface or Air) shipping option. Orders to these destinations can only be sent via International Priority so that it's trackable and insured.  If Surface or Standard Air is selected on an order to one of these areas, the customer assumes liability for the package and is not eligible for a refund should package be lost or damaged in transit.

Taxes / Fees
All other international and local duties, taxes, and fees are the responsibility of the customer.

Priority orders received before 10:00 a.m. (U.S. Mountain Time) Monday through Friday will be shipped the same day. Priority Orders received after 10:00 a.m. (U.S. Mountain Time), or on Saturday or Sunday, will be shipped the following business day. (This applies to orders that have in stock merchandise and does not contain any special requests or instructions.) If you have questions about a shipment please call 1-888-846-7302 or email dbdirect@deseretbook.com.

Important Shipping Facts

All "gift" shipments (merchandise being shipped to an address different from the billing address) will add one extra day to the availability time.

Please note that on each book/product's page there is an availability statement. For example: (Available to ship 1 - 2 days). This statement refers only to that product's availability. For a complete estimate of when you may expect delivery, add the availability estimates to the estimated shipping time for the shipping option of your choice.

Availability + Shipping Option = Delivery Time
2-3 days + US Domestic Standard (5-7 day) = 7-10 days
1-2 days + Priority (2-3 day) = 3-4 days

Surcharges

Additional shipping charges (surcharge) may apply to large pictures, emergency preparedness items, multi-volume sets, and figurines (due to their size and weight). The charge varies based on the size and weight of the item.

Items that are Pre-order that are ordered along with other merchandise will have an additional $3.75 Surcharge added to cover the expense of shipping the product separately.  Unfortunately we are unable to hold the entire order to ship together when the preorder becomes available.

Occasionally some items are on "backorder" with an uncertain availability date. These items will be separated from your main order and shipped when the product becomes available. 

*An "item" is a product priced at U.S. $2.00 or more. Items priced at U.S. $1.99 or less will not incur the per item charge until the accrued total of all items under U.S. $1.99 reaches U.S. $2.00. The per item charge will only be incurred once for all items price under U.S. $2.00.

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