Last Modified: March 2, 2022.
1. What is the information that we collect?
We collect two basic types of information - Personal Information and Anonymous Information - and we may use Personal and Anonymous Information to create a third type of information, Aggregate Information. Information may or may not fall under the following categories of information:
2. Why do we collect Personal Information?
We collect your Personal Information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows DBC to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you.
3. How do we collect Personal Information?
Information that you provide to DBC
Information automatically collected when you visit our websites
Information collected from visitors from outside the United States:
4. How do we use Personal Information?
DBC uses your Personal Information for the purpose of conducting our business and pursuing our legitimate interests, in particular to provide you with a superior customer experience at our stores and on and through our websites. For example, we use your Personal Information to:
5. With whom do we share Personal Information?
Protecting the privacy and security of your Personal Information is a top priority at DBC. DBC DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES. We will not share your Personal Information outside DBC except in limited circumstances, including:
7. Children’s Privacy
The Site is not directed to, or intended for use by, children (defined as anyone under thirteen (13) years old). Children should not use or submit any information through the Site or its Services. If you are under the age of 13, you only may use the Services with permission from your parents or guardians. Deseret Book Company does not knowingly collect personally identifiable information from users under the age of 13. If a child under 13 submits information through any part of the Services, and we become aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Parents can contact customer Services to request access to, change, or delete their child’s personal information by sending an email to us at firstname.lastname@example.org.
8. How do we secure Personal Information?
We take significant and appropriate security measures, including physical, technological and procedural measures, to help safeguard your Personal Information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and encryption in the transmission of certain sensitive Personal Information, designed to prevent unauthorized persons from gaining access to your Personal Information, and, as technology develops, we intend to take additional measures to improve security.
9. How long do we retain your Personal Information?
10. How do we respect your choices about your Personal Information?
When you interact with DBC in certain ways, you may be eligible to receive certain marketing-related and promotional communications. The most common of these circumstances include:
If, at any time, you wish to no longer receive promotional communications from DBC Booksellers, Deseretbook.com, the DBC Member Platinum program or any other DBC entity, please follow the instructions below:
11. Your Rights
Under the law of some countries, you may have certain rights with respect to your Personal Information. These rights may include the right to: (i) request access to and rectification or erasure of your Personal Information; (ii) obtain restriction of processing or object to processing of your Personal Information; and (iii) ask for a copy of your Personal Information to be provided to you or a third party in a machine readable format. If you wish to exercise one of the above-mentioned rights, please send us your request to the contact details set out below. If you have unresolved concerns, you may also have the right to lodge a complaint about the processing of your Personal Information with your local data protection authority in the European Union or elsewhere. California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, you may contact us as described below.
12. Publicity Waiver
Unless prohibited by law, your participation in the posting of any information, comment and/or photo on a DBC website constitutes your consent for DBC to use your submitted information for other promotional, advertisement or commercial purposes in any media now known or later developed, without payment or consideration to the you or any other person.
13. California Privacy Rights
Under California law, California residents have certain rights. The following describes how California residents may exercise those rights:
Right to Know – Information Collected and Information Sold
You may request that we disclose to you, for the twelve months preceding your request, the following: the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business purpose for collecting or selling personal information, the categories of third parties with whom we shared your personal information, and the personal information we collected about you. To receive such information, please submit a request by email at email@example.com. You may also call us at 1-833-796-0136 (PIN: 141439). We will use the information you provide to us solely for the purpose of verifying your request and locating your data, if any, within our records. In some instances, we may ask for (and require) additional information to verify your identity before we can release the information requested. Please note, under California law, such requests can be made a maximum of twice per twelve-month period.
Right to Delete
You may request that we delete any personal information about you which we have collected during the preceding twelve months. To have such information, if any, deleted, please submit notice to firstname.lastname@example.org call 1-833-796-0136 (PIN: 141439).
We will use the information you provide to us solely for the purpose of verifying your request and locating your data, if any, within our records. In some instances, we may ask for (and require) additional information to verify your identity before we can release the information requested. Please note, we may retain any and all information if it is necessary for us to: complete the transaction for which the personal information was collected, provide goods or services requested by you, perform a contract between you and us, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity, debug to identify and repair errors that impair existing functionality, exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or another right provided for by the law, comply with the California Electronic Communications Privacy Act, or comply with our legal obligations.
Right to Opt-Out
Some states, including California, allow you to opt out of the sale of your Personally Identifiable Information. Because we do not sell (as that word is defined under state law) your information, there is nothing to opt out of.
You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.
You may be entitled, in accordance with applicable law, to submit a request via an authorized agent acting on your behalf. To do so, we must receive written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
14. External Links
15. Whom do I contact if I have questions or concerns?
Attn: Business Affairs
Deseret Book Company
PO Box 30178
Salt Lake City, UT 84130